UX writing for mobile timesheet managment app





Challenge

ServiceTitan created a new timesheet management app for service technicians.

Solution

Describe functionality with action-oriented language and ensure that the app content and voice were both internally consistent with itself, but also consistent with the entire ServiceTitan platform.

How I helped

  • Created new copy
  • Revised existing copy for improved clarity and tone
  • Worked with designer and project manager to ensure consistent use of terminology and messaging
  • Provided recommendations for improving interactions beyond just the content

Switching a timesheet activity

Original





Recommendations






Notification title and body copy

Original



Revisions and recommendations






End current activity

Original





Recommendations





End activity confirmation

Original







Recommendation