Create a useful and easy-to-use tool that builds trust and helps Further’s members navigate the complicated and confusing process of managing their medical savings accounts.
Develop copy that finds the balance between being personable and accessible and being action-oriented and information-rich.
Analyzing use case documents describing areas of functionality.
Writing and refining UI copy to ensure that is clear, simple, and caters to the user's needs.
All UI copy was associated with a content key and uploaded to the application using the Contentful CMS.